What damage did the hailstorm cause in Springfield, Missouri?

Vehicle and Property Damage

The hailstorm caused widespread damage across Springfield on April 28, with the north and west sides experiencing the most significant impact. Videos on social media showed parking lots filled with vehicles displaying broken glass and hail dents. Damage extended beyond vehicles to roofs and siding on homes throughout the affected areas.

Zoo and Animal Impact

Dickerson Park Zoo suffered significant damage from the storm. A 21-year-old female emu named Adam died as a result of the hailstorm, and a male rhea was injured and placed under veterinary care. Four-inch hail was reported at the zoo. All other animals were reported safe, and no guests or staff were injured. The zoo closed on Wednesday following the storm.

Auto Repair Response

The volume of damage overwhelmed local repair shops. Star Auto Glass reported working on 50-60 cars at a time, with windshield replacement taking a maximum of three days. Phone lines remained busy continuously. Availability for repair appointments was pushed further out due to the massive influx of requests. Glass availability became a limiting factor, requiring shops to order from north Kansas City and surrounding areas.

Insurance Claims and Recovery

Insurance agents reported unprecedented claim volumes, with one agent stating it was the most claims received in 24 hours during his 15-year career. Residents and business owners were advised to file claims promptly for severe damage and to contact reputable local companies for home repairs. Damage assessments continued as the Springfield-Greene County Office of Emergency Management collected reports for potential state and federal disaster relief consideration.