Social Security offices in 13 states and one territory are temporarily closed or operating phone-only, affecting locations in Arizona, California, Florida, Hawaii, Iowa, Kentucky, Maryland, Michigan, Montana, Pennsylvania, West Virginia, Northern Mariana Islands, and Iowa.
Affected Locations and Service Status
According to the Social Security Administration, offices in the following locations are experiencing temporary disruptions: Yuma, Arizona (phone service only through May 8); Mission Viejo, California (phone service only through April 24); Fort Walton Beach, Florida (phone service only indefinitely); Wailuku, Hawaii (phone service only through April 24); Decorah, Iowa (phone service only indefinitely); Elizabethtown, Kentucky (phone service only April 21); Silver Spring, Maryland (limited in-person by appointment); Detroit College Park, Michigan (phone service only indefinitely); Glasgow and Havre, Montana (phone service only, with Glasgow closing April 28-30); Downtown Pittsburgh and Bloomsburg, Pennsylvania (phone service only indefinitely); Logan, West Virginia (phone service only indefinitely); and Saipan, Northern Mariana Islands (closed to public April 13-23).
Why Offices Are Closing
The Social Security Administration stated that field office closures are not permanent and result from planned renovations, required maintenance, facilities issues, construction work, physical space constraints, or other operational challenges. The agency emphasized these are temporary disruptions being worked to resolve.
Impact on Beneficiaries
These temporary closures disrupt in-person services for millions of Americans who rely on Social Security offices for retirement, disability, and survivor benefits. Short-term closures can delay benefit claims and changes at a time when seniors and disabled Americans depend on timely assistance. Residents near affected locations must rely on phone or online services, and some need to book appointments before visiting offices in person.
How to Check Local Office Status
The SSA advises beneficiaries to enter their ZIP code into the office locator tool on the Social Security Administration website to confirm whether their local office is affected and check current operating status. This tool provides office addresses, phone numbers, available services, and appointment scheduling options.
Alternative Services Available
The Social Security Administration encourages residents to use www.ssa.gov for assistance and to call the national 800 number (1-800-772-1213, Monday-Friday, 8am-7pm) for phone support. Many issues can be handled by phone or online without visiting an office. Anyone needing in-person service must schedule an appointment in advance. The agency stressed that most locations nationwide remain open and operating normally. 
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